Frenquntly Asked
Questions
Call Us: (718) 361-9401
Email us: onlinesales@globalstoneofny.com
Customer Service
1. I’m looking to order tiles
Customers have the option to order tiles seamlessly through the website’s square footage calculator to guarantee sufficient coverage. For custom sizes or order requests, customers are encouraged to contact us directly for additional assistance.
2. What are your hours of operation?
Monday – Friday- 7 AM–5 PM
Tuesday- 7 AM–5 PM
Wednesday- 7 AM–5 PM
Thursday- 7 AM–7 PM
Friday- 7 AM–5 PM
Saturday- 8 AM–2PM
Sunday- Closed
WHERE ARE YOU LOCATED?
We have two locations:
Queens, NY:35-02 Northern Blvd, Long Island City, NY 11101
Commack, LI: 84 Modular Ave, Commack, NY 11725
4. I placed and order online but i need to cancel/change to pickup
Not a problem! Visit your account page to edit all orders. Having issues? Give us a call and we can take care of it.
5. DO YOU CARRY SCHLUTER, LATICRETE OR RUBI PRODUCTS?
Yes
6. Do you offer local pickup/local delivery?
Yes, we offer a variety of delivery options.
7. DO YOU deliver to europe/canada
We only do deliveries in the US. For international inquiries, please contact us.